🟢 استخدام
eCRM Specialist 🟢
✅ شرح موقعیت شغلی
🟢 Develop and implement targeted CRM strategies to support business goals (customer acquisition, retention, and re-engagement).
🟢 Collaborate with internal teams to align eCRM activities with broader digital marketing strategies.
🟢 Manage customer databases, ensuring proper segmentation for effective campaign delivery and targeted communication.
✅ Data Analysis & Reporting:
🟢 Conduct A/B testing and analyze customer data to improve customer engagement and retention strategies.
🟢 Provide insights and recommendations based on campaign performance data, including campaign and CRM metrics.
🟢 Generate regular performance reports to track key performance indicators (KPIs) for both CRM and digital marketing efforts.
✅ Customer Segmentation & Personalization:
🟢 Implement CRM strategies that enhance customer segmentation and personalization, driving more effective communication and engagement.
🟢 Utilize customer data to create lifecycle marketing campaigns, such as customer onboarding and post-purchase follow-ups.
✅ Collaboration:
🟢 Work closely with cross-functional teams, including content, design, and product teams, to ensure cohesive messaging across channels.
✅ Required Qualifications:
🟢 Bachelor's degree in Marketing, Business, or a related field.
🟢 Minimum of 1 year of experience in performance marketing, particularly in optimizing eCRM journeys or Google Ads and CPC campaigns.
🟢 Hands-on experience with eCRM platforms (e.g., WebEngage,Insider).
🟢 Proficiency in Google Analytics and campaign management.
🟢 Strong analytical skills with a data-driven mindset.
🟢 Knowledge of SEM, and PPC marketing principles.
🟢 Experience with A/B testing, campaign optimization, and customer segmentation.
✅ Skills:
🟢 Excellent communication and project management skills.
🟢 Ability to work in a fast-paced environment and manage multiple projects simultaneously.
🟢 Proficiency in Excel or other data analysis tools like looker studio.
🟢 Strong problem-solving skills and attention to detail.
✅ اگر چنین خصوصیاتی دارید خوشحال میشویم که رزومه خود را برایمان ارسال کنید.
⚪️ https://jobinja.ir/companies/snapp/jobs/Ami9
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