👤Email Marketing Specialist, remote (outside Russia and Belorus) Company: 🔸US-based AI Startup 🔸The app has been on the market since 2017 and is a leading player in the Generative AI space. 🔸The founder and C-suite executives are based in San Francisco. 🔸The company is a Y Combinator graduate, with its main audience located in the USA. Responsibilities: 🔸Respond promptly and empathetically to customer inquiries via email, Discord, Reddit. 🔸Troubleshoot issues, resolve user concerns, and escalate technical problems when necessary. 🔸Collaborate with the team to identify trends in feedback and propose creative solutions for improving user satisfaction. Requirements: 🔸Exceptional communication skills in English C1 (written) 🔸A natural problem-solver with the ability to stay patient and calm under pressure. 🔸Previous experience in customer support (tech, SaaS, or app-based products preferred). 🔸Strong organizational skills and attention to detail. 🔸Enthusiasm for technology, AI, and a passion for making users feel valued. Desirable: 🔸Familiarity with Zendesk. 🔸Bonus points if you're interested in AI and its potential to enhance emotional well-being! What the company offers: 🔸Competitive fixed salary with performance-based bonuses. 🔸Flexible working hours designed around your schedule. 🔸An opportunity to thrive within a growing company as a full-time team member. 🔸The chance to make a genuine impact by supporting users of a product designed to improve lives. 🔸A remote-friendly role with a supportive, collaborative team that values your voice and contributions. Why This Role Is Great: 🔸Your work will directly impact people's lives. From helping someone troubleshoot a small issue to being part of a life-changing AI experience, your role is pivotal. Salary: 🔸1500 - 2000$ gross Contact: to apply for a vacancy click the button below 📩 #вакансия@over100 #удаленка #email #маркетинг #eng #2024год #50неделя #декабрь