Building a Story Brand: πππClarify Your Message So Customers Will Listen by Donald Miller
15 lessons
1. Hero, Not Guide: Position your customer as the hero of their own story, facing a specific challenge with high stakes. Your brand becomes their helpful guide who provides the tools and resources to overcome the obstacle and achieve their desired outcome.
2. Seven Universal Story Points: Master the seven archetypal stages that every compelling story follows: Hero, Villain, Journey, Guide, Mentor, Treasure, and Return. Tailor your messaging and marketing materials to fit this framework to resonate with your audience on a deeper level.
3. Clarify Your Message: Distill your brand's message down to a simple, clear, and instantly understandable "hero on a journey" statement. This becomes your core communication anchor, guiding all your marketing efforts.
4. External Obstacles, Internal Conflicts: Focus on the external obstacles your customer faces, but also address their internal struggles and doubts. Provide emotional reassurance and empower them to overcome their fears and limiting beliefs.
5. Avoid Confusing Jargon: Ditch industry jargon and technical terms. Speak in plain language your customer can easily understand and connect with. Focus on the benefits you offer and how they solve the customer's problem.
6. Make Your Brand the Guide: Position your brand as the trustworthy guide who understands the hero's journey. Demonstrate your expertise and showcase the tools and resources you offer to help customers achieve their desired outcome.
7. Focus on Transformation: Highlight the positive transformation your customer will experience after using your product or service. Emphasize the "after" state they desire, where their problem is solved, and their life is improved.
8. Call to Action is a Bridge: Offer a clear and compelling call to action that acts as a bridge from awareness to engagement. Make it easy for your customer to take the next step, whether it's visiting your website, contacting you for a consultation, or signing up for a free trial.
9. StoryBrand Framework in Everything: Apply the StoryBrand framework across all your communication channels β website, marketing materials, sales pitches, social media. Consistency is key to building a strong brand identity and effectively conveying your message.
10. Keep Practicing and Refining: Mastering StoryBrand takes time and practice. Experiment with different approaches, test your messaging on your target audience, and continuously refine your communication to ensure it resonates and drives results.
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