๐ค How to Buy an NFT and What to Do If There Are Issues Receiving It?LOADING_ANSWERS...100%
We understand that some users may have questions about purchasing and receiving NFTs. Here are answers to the most common questions:
๐กHow to buy an NFT?1. Visit
nft-land.com and select the number of NFT lands you want to purchase.
2.
It is essential to use a TON wallet that supports NFTs, such as Ton Keeper or Ton Space.
DO NOT use Wallet, exchange wallets, or crypto bots for payment, as they do not support storing NFTs.
We previously shared this information in posts and on the website to prevent potential access issues to your NFTs.
3. Make sure to choose the correct network and transfer amount, then complete your payment.
๐ Where is my NFT? The NFT is automatically minted to the TON wallet address you provided during payment. If you paid in the TON network, the NFT will be sent to the address of your TON wallet used for the transaction.
โ ๏ธ I paid with Wallet or an exchange. What should I do? It's important to know that Wallet or exchange accounts do not support NFTs. The NFT was sent to the provided address, but you wonโt be able to see or interact with it.
You will need to contact Wallet or the exchange's support to resolve this. Our team is also ready to assist you in receiving your NFT lands as quickly as possible.
โณ I still havenโt received my NFT. If more than 24 hours have passed and the NFT is not showing up in your wallet:
1. Ensure that your wallet supports NFTs and that the purchase is truly missing.
2. If the issue persists, contact
@CITYHolderSupport_bot with your transaction details.
3. We will verify your information, and if all conditions are met, your NFT will be minted within 24 hours.
โFor any questions or issues, please reach out to our support via
@CITYHolderSupport_bot. We will help you as soon as possible!